Privacy Policy
Last updated: February 9, 2026
This Privacy Policy describes how Nihongo Mastery collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and the rights you have regarding your data.
Information We Collect
We collect information in several ways to provide and improve our Japanese language course services. When you register for our platform, we gather personal details including your name, email address, and learning preferences. As you interact with our website and course materials, we automatically collect usage data such as pages visited, time spent on content, and course progress. This helps us understand how you use our services and identify areas for improvement.
We also collect information through optional surveys and feedback forms, which help us enhance our teaching methods and course content. Payment information is collected securely when you enroll in paid courses, though we do not store complete credit card details on our servers.
How We Use Your Information
We use the information we collect to deliver our Japanese language courses and educational services. Your personal details enable us to create your account, process course enrollments, and send important updates about your learning progress. Usage data helps us personalize your learning experience and recommend relevant course materials based on your interests and level.
We analyze aggregated data to improve our curriculum, teaching methods, and platform features. Your feedback directly influences course development and content updates. We may also use your information to send educational newsletters, course announcements, and promotional offers related to our Japanese language program, which you can opt out of at any time.
Your Privacy Rights
You have fundamental rights regarding your personal information. You can request access to all data we hold about you and receive a copy in a portable format. If you believe any information is inaccurate, you have the right to request corrections. You can also request deletion of your personal data, though some information may be retained for legal or operational purposes.
You have the right to withdraw consent for marketing communications at any time. You can control cookie preferences and opt out of analytics tracking through your account settings. To exercise any of these rights, please contact us using the information provided below. We will respond to all requests within thirty days.
Cookies and Tracking
We use cookies to enhance your browsing experience and gather analytics about how you interact with our platform. Essential cookies are necessary for basic functionality such as authentication and course access. Performance cookies help us understand user behavior and improve our website’s speed and usability.
Marketing cookies may be used to display relevant course recommendations and advertisements. You can manage cookie preferences through your browser settings or our cookie management tools. Most browsers allow you to refuse cookies or alert you when cookies are being sent, though disabling cookies may affect your ability to access certain course features.
Data Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using industry-standard SSL technology. We maintain secure servers with restricted access and regularly update our security protocols to address emerging threats.
Our team members have access to personal information only when necessary to perform their duties, and all staff members are bound by confidentiality agreements. While we strive to protect your data, no security system is completely impenetrable. We encourage you to use strong passwords and report any suspicious activity immediately.
Third-Party Services
We may use third-party service providers to assist with email delivery, payment processing, analytics, and hosting services. These providers are contractually obligated to protect your information and use it only for purposes we specify. We carefully select partners who maintain comparable security standards and privacy practices.
We do not sell or share your personal information with third parties for their marketing purposes without your explicit consent. Any data sharing is limited to what is necessary to provide our services or comply with legal obligations.
Children’s Privacy
Our Japanese language courses are primarily designed for adults and mature learners. If we become aware that we have collected personal information from children under thirteen years old without proper parental consent, we will delete such information promptly. Parents or guardians who believe their child’s information has been collected should contact us immediately.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our services following such notifications constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can reach us through the following contact information:
Email: [email protected]
Phone: +60 3 7726 5418
Address: Jalan Sultan Ismail 287, Kuala Lumpur, 50250, Malaysia